1. About this policy
This Cookie Policy explains what cookies and similar technologies are used when you visit uptimewire.com (the website) and when you sign in at app.uptimewire.com (the customer account). It supplements the Privacy Policy. The operator is named in the Terms & Conditions. This document is written in English. If it is also shown in another language and the versions differ, the English version prevails.
2. What cookies are
Cookies are small text files that a site stores in your browser. "Similar technologies" include local storage in your browser, which works in a comparable way. Some are needed to make a site work. Others are used to measure visits, remember preferences or show advertising.
3. How we use them in short
- The UptimeWire website does not use analytics, advertising or tracking cookies, and its fonts are served from our own servers. The only script from another company is the bot check described below.
- We use only cookies and storage that are necessary for the site and your account to work, or that remember a choice you made, such as the colour theme or the language.
- The website has no cookie banner at the moment, because there is nothing optional for you to accept or reject. If we ever add optional cookies, such as analytics, we will show a banner first, they will be off until you choose to turn them on, and you will be able to reject them and change your choice at any time. We will update this page before that happens.
Under the European ePrivacy rules and the UK rules, consent is not needed for storage that is strictly necessary for a service you asked for, or that is needed to carry out the communication. We rely on that exception.
4. The website (uptimewire.com)
| Name | Type | Purpose | Duration | Provider |
|---|---|---|---|---|
uptimewire-theme |
Local storage | Remembers whether you chose the light or the dark theme | Until you clear your browser data, or choose the system setting | UptimeWire, first party |
uptimewire_consent |
Cookie | Remembers your choice in the cookie banner. It is set only if the banner is shown, which it is not at the moment. | Up to 365 days | UptimeWire, first party |
| Bot check | Cookies or storage set by the provider | Cloudflare Turnstile protects the contact form and the free tools from bots and runs in Cloudflare's own frame. Cloudflare states that it sets its clearance cookie (cf_clearance) only when the pre-clearance option is turned on, and we do not turn it on. It is loaded only on pages that have such a form. |
Short-lived. Cloudflare may keep a technical value in its own frame for as long as the check needs it. We have no access to it. | Cloudflare, third party |
The website does not start a session for ordinary visitors and does not set a login cookie. Public status pages and uptime badges do not set cookies.
5. The customer account (app.uptimewire.com)
| Name | Type | Purpose | Duration | Provider |
|---|---|---|---|---|
SESSIONID |
Cookie | Keeps you signed in while you use the account | Until you close the browser | UptimeWire, first party |
uptimewire-app-remember-me |
Cookie | Keeps you signed in on the device if you tick "remember me" | 7 days | UptimeWire, first party |
uw_2fa_trust |
Cookie | Remembers that this browser passed the two-factor check, if you chose not to be asked again | 30 days | UptimeWire, first party |
uw_lang |
Cookie | Remembers the interface language | 1 year | UptimeWire, first party |
theme |
Local storage | Remembers the light or dark theme | Until you clear your browser data | UptimeWire, first party |
Our login and form protection (CSRF) does not use cookies. The cookies above are set with the "same site" protection, and the secure flag when you use HTTPS.
The language cookie uw_lang is also set when you have not chosen a language yet, to remember the language in which the interface was shown to you. We treat it as necessary for the interface to work.
Browser identifier at registration. On the registration page a script creates a technical identifier of your browser from information that the browser provides. It is not a cookie. It is sent to our servers with the form and is used together with your IP address to prevent the free plan from being abused through repeated registrations. The Privacy Policy explains this in section 3.2. We use it only for this purpose, not for advertising and not to follow you across other sites.
6. Third parties you may meet
- Stripe. When you pay, you are taken to a payment page operated by Stripe. Stripe may use its own cookies there. See Stripe's cookie notice.
- Google and Apple. If you choose to sign in with them, their pages may set cookies. We receive only your email and name.
- Slack, Discord, Telegram, Microsoft Teams. If you open links to those services, their rules apply.
We do not control the cookies of other companies. Please read their notices.
7. How to control cookies
Your browser lets you see, block and delete cookies and stored data for each site. How to do it depends on the browser, so use its help pages. If you block the necessary cookies, you cannot sign in to the account, and some features of the website, such as the theme setting, will not be remembered.
Clearing the stored data for uptimewire.com in your browser removes uptimewire-theme. Signing out removes the session. If a cookie banner is shown in the future, you will find a "Cookie settings" link at the bottom of every page where you can change or withdraw your choice at any time, as easily as you gave it.
8. Changes
We update this policy when the cookies or technologies change. The date of the last update is shown at the top of this page.
9. Contact
Questions about cookies: support@uptimewire.com, or contacts@uptimewire.com.