For web agencies and freelancers
Keep every client website in view.
Add the websites you look after to one account and group them by client. UptimeWire checks each one, tells you when one stops answering, and, on Business and Agency, gives each client a report, a view-only portal, and alerts that go to the right people.
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Free1 website
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Starter10 websites
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Business25 websites
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Agency100 websites
One website is one exact address, with its four checks included.
The problem
The more sites you look after, the less you can check by hand.
Clients do not notice every outage themselves, but they notice the long ones, and they call you.
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The client calls first
You learn that a site is down from the person who pays for it. By then it has been down for a while.
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Renewals hide in many places
Each client has a certificate and a domain with its own date, often held by someone else. One missed date takes a site offline.
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No one owns the alert
A shared inbox full of alerts gets skimmed. A single list that shows which sites need attention is easier to act on.
One account, many sites
One board for all your clients.
Create a client, attach its websites, and see on one screen which clients are fine and which need attention: sites that are down, certificates and domains about to expire.
What you and your clients get
- A report page you can share by link, a PDF, and a monthly email to the people the client confirms.
- A view-only portal at its own address: up to 5 people per client sign in with a link sent to their email.
- Your name, logo, and colour on the report. On the Agency plan the UptimeWire line can be removed.
- Everyone on your account still sees all of its websites. Clients see only their own.
- Alerts that reach the right person: choose which of your alert channels carry the alerts for each client, or for a single website. If none of them works, the alert goes to you instead, and a list of recent alerts shows who was told, and by which rule.
- Start from a spreadsheet: upload a CSV file with your clients and websites. You see a preview with the errors by row before anything is created, and uploading the same file again does not create duplicates.
- brightdental.example
- Up
- book.brightdental.example
- Incident confirmed
- brightdental.example/blog
- Certificate: 12 days left
Three addresses for one client count as three websites.
A weekly routine
Five minutes on Monday morning.
A simple habit keeps small problems from becoming client calls.
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1
Scan the list
See at once which websites are down.
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2
Check renewals
Look at certificates and domains that expire soon. A domain date shows as unknown if the registry publishes none.
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3
Review incidents
Read the history for the week: when, how long, what status code.
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4
Filter by client
Prepare for a call or a review with the sites of one client.
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5
Act on warnings
Tell the client, or renew. UptimeWire warns you, but it renews nothing.
The step-by-step setup for several client sites is in the client website monitoring use case.
Plan fit
Start with the sites you have. Move up when the list grows.
You do not need the largest plan on day one. Count your addresses and pick the plan that covers them.
Free
1 website
Try the checks on your own agency site.
Starter
10 websites
A freelancer with a handful of clients. Adds status pages and webhooks.
Business
25 websites
A small agency. Adds client reports, a client portal, SLA figures, CSV export, and checks every 1 minute.
Agency
100 websites
A full portfolio, with 25 status pages. Your reports can go out without the UptimeWire line.
Count addresses, not clients. A client with a main site, a shop, and a blog takes three. Compare the Agency plan or see all plans.
Reporting
Show clients what you kept running.
From Business, each client gets a monthly availability report you can share, download, or have emailed.
- A report page with a link you share, and a PDF of the same figures.
- A monthly email to the recipients you add. Each one must confirm by a link first, so nobody receives a report they did not agree to.
- A quarterly view for management: one page per client with the quarter at a glance, in the dashboard, in the portal, and as a PDF.
- An incident log for a period as CSV or PDF. Open the verification page with the file to check that it has not been changed since we issued it. We do not keep the file.
- From Business, monthly SLA reports appear on screen, and your data exports to CSV.
- From Business, an AI assistant connected through the MCP server can answer questions about your clients and their websites. It only reads.
- From Starter, public status pages show a site's recent availability. From Business you can use your own logo and domain.
Frequently asked questions
Before you start.
Do I need the Agency plan right away?
No. Count your addresses today (Free 1, Starter 10, Business 25, and Agency 100) and choose the smallest plan that covers them. You can move up as you add clients.
Do my clients get their own login?
On Business and Agency, yes, in a limited form. Up to 5 people per client can open a view-only portal with a link sent to their email. They see only that client's websites and reports, and they cannot change anything. Your own team still sees every client.
How are websites counted?
By exact address. brightdental.example, www.brightdental.example, and brightdental.example/blog count as three websites, each with all four checks.
Can I send reports to my clients automatically?
Yes, from Business. Add the client's recipients; each one confirms by a link. After that a monthly report goes to the confirmed people. You can also send one now, or share a report link or a PDF yourself.
What happens when a client's certificate is about to expire?
You get a warning by email or Telegram, as early as you chose for that website, from 1 to 60 days. Renewing is still up to you or the client. A client's domain date can show as unknown if the registry does not publish one.
Can I put my own name on the reports?
Yes, from Business: your agency name, logo, colour, and a contact line. Removing the UptimeWire line is part of the Agency plan.
What if a client has no working alert channel?
The alert goes to you, and the list of recent alerts shows it.
Know before your clients do.
Start with one website, free. Add the rest of your portfolio when you are ready.