Support
How can we help?
Find answers in our pages and guides first. If you still need a person, write to support.
Help topics.
Getting started
From creating an account to your first check result.Website monitoring
What the uptime, SSL, domain, and DNS checks do.Notifications and integrations
Where alerts can be sent and what each channel carries.Plans and billing
What each plan includes, with the questions most often asked about them.Monitoring guides
Plain explanations of uptime, incidents, and certificates.Common questions
Short answers on the homepage.
Help Center
Practical instructions for using UptimeWire: your first website, alert channels, incidents, false alarms, status pages, and support.
Write to support.
Email us about a problem with your monitors, alerts, or account.
It helps to include the address of the website you are monitoring and what you expected to see. For anything that is not a product problem, use the Contact page.